FAQ

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Is it legal and relaible store ?

LicenseCode online shop is a part of AlAmiri Computers Trading who is official Sole Distributor for Bitdefender and Internet Download Manager and more. so all customers have an option to recieve legal license codes with full warranty and support till end of the period of purchasing.

How long it takes to deliver license code after purchase ?

We deliver license keys instantly after purchase. for our customers safty we check some payments manually according to your trust and strong gateway ( Stripe) recemmonds. in this cases it takes up to 30 minutes to check and deliver license keys.

Is it possible to visit office ?

A warm welcome to all visitors who want visit our office. please check staff availability before coming.

physical product shipment ?

We have an option for Bitdefender and IDM brands to deliver license code in ESD by email or ship legal physical boxes for free to all customers around the Middle East. rest of products will deliver in ESD mode.

Payment

Which Payments Are Accepted ?

Kindly we accept strong and reliable payments only for our customers security and support.

LicenseCode accept below Methods.

1- PayPal

2-Credit and Debit Cards by Strip Gateway

3-Bank Transfer ( our legal bank account located in UAE and we accept AED and USD currencies)

Which Currencies available ?

To make easier experience and deduct payments fees for our customers we accept many currencies in the Middle East .

USD

AED

SAR

OMR

QAR

KWD

and much more

Are the Payment Gateway Secure ?

The customers safety is our priority. so we accept global and secure payments only. we forward customers to PayPal and Stripe websites for payments. so you will pay in PayPal and Strip gateways and we are not able to see your payment details.

Can i ask for refund ?

Yes Of course, all customers can ask for refund under the safety conditions.

Due to legal copy write rules after deliver the license key to a client we can not return it and refund instantly. we have open a case with the vendor and ask to suspend License Key and after that we are able to fully refund without additional costs.

fortunately for Bitdefender and IDM brands we have freedom to money back and suspend License keys very fast.

FAQ